Roadmap
For the updates we have already shipped, visit the "Updates tab"
In Progress
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Allow users to upload suppression list
Users should be able to upload a suppression list of their existing customers/subscribers so these people don't show on the visitor identification...
- Show user under identifications when they are identified via reverse lookup (Chatbot)
- Show lead status in the agent chat window
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Improved onboarding
Improved user onboarding
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Unlimited Digital Sales Rooms on Slack
Offer unlimited digital sales rooms via slack between prospect and company - powered by CHIRP
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Notification Preferences
We are developing a Customizable Notification Preferences feature. This enhancement will allow users to tailor their notification settings to better...
Next
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Notify on slack and email when there's a new chat
When a visitor initiates a chat, inform the org agents via slack and email
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Add waterfall enrichment to find more work emails
Adding waterfall enrichment to find most amount of work emails.
